A skill or ability refers to a natural or learned capacity to perform an act.
The names and descriptions of skills and abilities vary among skilled craft, clerical, paraprofessional, professional, administrative, and technical jobs. Likewise, entry, journey, and senior positions often require the same skills, but performed at different levels of mastery. Most mastery requirements fall into one of three categories:
Some skills and abilities are tied to personal characteristics covered under state and federal discrimination laws and should not be divided into mastery levels without consulting human resource, vocational, or Equal Employment Opportunity (EEO) experts.
Examples of such personal characteristics include: